Last Friday a friend asked me, “so, explain to me why my brand should care about my Klout score.” This friend happens to be a marketing big wig of a very large brand. I thought…
[wp_connect_like_button href=”http://www.jeremyfloyd.com/?p=771″ send_button=”disabled” layout=”standard” width=”600″ show_faces=”enabled” verb=”like” colorscheme=”light” font=”arial” ref=”” /] Several months ago, I read Tony Hsieh’s Delivering Happiness. The words on the page were comfortable like slipping on a pair of broken-in house…