How Does Twitter Work in Business?

I have been talking about the use of Twitter in business lately. Being a lazy ass twitter user for a few years, I know there is power in the ridiculously short conversation system, but I just don’t know what it is. One of the best uses that I have seen is with Twinkle (an iPhone app). I am able to see tweets of those that are within a 50 mile radius.

Duct tape marketing offers this whitepaper for newbie business twitter users, which is totally worth the read.

And tonight, I ran across David Armano’s post on brand guidelines for Twitter, and I really like his use:

I’ve used Twitter as an extension of my “personal brand”. I share links, talk to people and in general be myself. In return, I’ve built relationships which transcend digital limitations and get insights into human behavior.

As iPhones change the paradigm and all cell phones move into the next generation, SMS sized blogging will become the mainstay, and as Doug has said, a restauranteer is going to have an employee that is just monitoring twitter to see customer feedback (in real time).

I tend to agree with David in that twitter allows me to be authentic and genuine in my feed. I can spew Faulkneresque stream of consciounce to all my follwers. Join me.


Jeremy Floyd

Jeremy Floyd is the President at FUNYL Commerce. Formerly, he was the CEO and President of Lirio, Bluegill Creative, a marketing and communications firm in Knoxville, Tennessee. In addition to managing the digital strategies, Floyd was an adjunct professor for the University of Tennessee Chattanooga MBA program teaching digital strategies and social media. Floyd blogs at jeremyfloyd.com and tweets under the name @jfloyd. Jeremy is licensed to practice law in the State of Tennessee and holds a law degree from the University of Tennessee College of Law and a Bachelor of Arts degree from MTSU in English and Philosophy.